Amazon Account Management, Operational Consulting & Overseas Fulfillment Services

Operation project	Project Content	Project Details
Amazon Global Store	Account Registration	Green channel for supporting opening of leasing managers: North America (USA, Mexico and Canada); Europe (UK,Germany, France, Italy, Spain, Netherlands, Switzerland, Poland); Japan, Emerging markets (Australia, India,Singapore)
	Network Security	We provide professional IT technical support, strictly following the relevant regulations of Amazon account registration, to ensure the network security of your account
	Deposit Account	Worldfirst, Payoneer, PingPong, Lianlian, HSBC Hong Kong, or other payment account registration services (involving privacy assistance for businesses to self-register)
	Account Verification	Introduction to platform review policies: Assisting businesses in registering compliant shops, reducing review risks, and helping legal entities to pass account verification through video verification, postcard verification, etc
	Category Application	For specific categories of Amazon, submit application and open sales authority quickly (with audit detail of required categories)
Amazon Store Create	Marketing Research	Provide a detailed market research report on the market volume, price range, profit margin, competition intensity, feature comparison, and negative review classification of similar products on the Amazon platform
	Product Positioning	Product Market Segmentation Analysis, clarify product positioning, develop initial pricing strategy and operation plan
	Listing Suggestions	Based on market research and profit analysis, we recommend launching the product and provide a plan for the initial shipment
	Product Picture	Provide main graphics, A+pages, videos, and other graphic requirements and optimization suggestions that meet Amazon’s standard products, with illustrations and text to make the images perfect
	Product Photography	We provide indoor shooting services for products and design product images that meet Amazon’s requirements (this project is charged) Shooting Service: 1000 yuan/group (including 7 retouched product images, providing original images); Design A + page: 200 yuan/image
	Product Video	Provide video shooting suggestions that meet Amazon standards, and better showcase the characteristics of the product through video format
	Product Title Design	According to the search habits of individual buyers, titles that can attract buyers’ attention and improve page conversion based on editing
	Product Selling Points Refinement	Extract the core selling points and advantages of the product, as well as differentiate the details of its functions Edit the product copy with localized language to better highlight its advantages
	Localized Language	provide overseas study experience or professional language operations personnel, and write accurate localize product copies in multiple languages
	Keyword Settings	Master the methods and techniques of various search keywords, select higher conversion keywords, and increase product exposure
	UPC/EAN Code	Purchase UPC/EAN codes (bought and provided by 1981 Company) on the official Amazon designated website
	Listing Post	Business sellers: Provide detailed information about the products, such as product features, technical specifications, packaging dimensions, product images, product manuals, etc 1981 Company: Organize and edit product copies, translate, and provide offline knowledge training
	Certification Review	Assist the enterprise sellers in providing compliance product review qualifications, such as FDA, hazardous substances, children’s toys review, etc (Certification materials provided by sellers)
	Optimizing Listing	Track the performance of listings, optimize them accordingly to increase exposure and conversion, and improve listing ranking and sales
FBA	Create Shipping Plan	Confirm the packing details of the shipped products, create an FBA shipment plan in the background, and guide the business seller on how to correctly apply product labels and outer box labels
	Label Printing Guide	Download the product labels and outer box labels, assist in attaching them accordingly, in order for the labels to be scanned by the Amazon warehouse for product shelving and storage
	Choose combining/splitting warehouses	Account for the logistics costs of combining and separating warehouses, and recommend the most favorable logistics plan and inventory allocation method
	Logistics and Delivery Options	Make early preparations for stocking up and choose the most suitable logistics method, such as express delivery, air freight, sea freight, and rail transportation, to reduce logistics costs
	Follow-up on FBA Inventory Storage	FBA initial logistics information tracking, checking of goods listed on Amazon warehouse, timely feedback on inventory quantity discrepancies and handling of Amazon after-sales investigation
	Maintain FBA Inventory Performance	Be familiar with FBA shipping policies, reasonably stock Amazon goods, and follow up on the progress of goods entering the warehouse
	FBA Return Report Analysis	Check the return situation in a timely manner, analyze the reasons and provide timely feedback, and make improvement suggestions
	Abnormal Inventory Processing	Timely feedback on unavailable inventory quantity and situation in Amazon store, and provide suggestions for handling
	Price Regulation	Follow up on the actual product costs, first-mile and FBA end delivery fees, and compare with market peers’ prices to provide pricing recommendations
	Monthly Storage Fee Control	Track inventory status at any time, make adjustments to improve product turnover rate, and reduce warehousing costs
	Long-term Storage Fee Management and Control	Pay attention to the age of inventory and provide the operation plan ahead of time for products that exceed the stock age
	Reasonably Utilize Overseas Warehouses	Provide overseas warehouse services to facilitate the turnover of goods, storage of large items, and handle after-sales issues such as returns and exchanges (limited to the United States and Japan, fees to be calculated based on actual usage
	Amazon Replenishment Restrictions	Understand the latest restocking restriction standards of Amazon, adjust the replenishment pace and logistics method in a timely manner
	IPI Performance Maintenance	Provide timely feedback on the performance of IPI inventory, including various indicators, storage capacity usage, limitations, and offer optimization suggestions
In-site Operation	Amazon Customer Service	Do Amazon customer service work in a timely and effective manner, reply to internal messages, and follow up on returns and after-sales handling
	Inventory Tracking	Track store inventory, salesable, unsalesable, reserved and other quantities, forecast product sales, accurately formulate FBA stocking and shipping plans
	Safety Stock Configuration	Predict the sales growth trend of the next stage, adjust the number of shipments in a timely manner by combining the available stock in the store, the stock preparation cycle, the shipment cycle, and the warehouse incoming processing time
	Regular Data Analysis	Including: sales report, advertising report, traffic report, return/exchange report, inventory report and other downloadable analysis, adjusting relevant operational strategies
	Competitor Tracking	Track competitors’ product links and operational data, continuously optimize our own product links
	Product Category Ranking Tracking	Analyze category rankings, choose the most suitable category, reduce category competition, and improve product category rankings
	Product Review Tracking	Analyze the growth of the number of comments and the growth of ratings, and based on daily feedback, create a plan for product optimization
	Daily Work Feedback	Provide daily sales feedback, monthly sales, daily advertising expenses, monthly advertising expenses, inventory status, IPL performance value, storage capacity restrictions, performance notifications, account status
	Monthly Work Summary	Monthly account sales data statistics, summary data, order details, advertising costs, and return rate data statistics, monthly work summary, next month’s operations plan, etc
	Reasonable Operating Plan	Develop a periodic promotion plan, complete goals in stages, grasp the best promotion timing for the product, and develop a reasonable promotion plan
	Dore Diagnosis	According to exposure, clicks, conversion rates, and average customer spending, analyze the possible problems in the store, and conduct periodic store diagnosis for timely improvement
	New Product Recommendation	Based on the market situation of the category and the supply situation of the customer itself, new product recommendations are made
	Create a Flagship Product	According to the store’s sales situation and Amazon’s sales situation in the same category, analyze and create the main recommended products
	Return and Exchange Processing	Handle customer return and exchange requests, suggest the solution with the minimum loss
	Handling of Neutral and Negative Reviews	Handle negative reviews in the shop, minimize the proportion of negative reviews, improve the proportion of positive reviews in the shop, optimize the customer experience
	FB/Twitter etc	By combining competitive market and effective advertising CPC strategies, promotions, flash sales, and other activities, increase the product’s exposure and conversion rate
	Advertising Placement	Develop advertising placement plans that align with the product and account development for existing products, including the automated and manual display of video category targeted advertisements
	Keyword Settings	By initial assessment of the advertising effectiveness, extract high-conversion keywords, and further optimize the page and keywords to increase the product conversion rate
	Advertisement Analysis	Analyze the advertising data and various reports, make timely adjustments to the advertising placement plan, maximize the return on investment, and maximize the advertising benefits
	Register on Vine	Based on product and inventory status, provide the number of Vine Voices for the official comment activity, and track the situation of Vine reviews
	Promotion Settings	Reasonably set product discount promotions and combination promotions to enhance the overall ranking weight of links, and also respond to competitor’s promotional plans
	Related Promotion Settings	Product-related promotions settings, Coupon discounts settings, tiered discounts, etc, increase conversion rates
	Video Advertising	Give video production suggestions based on product features, and promote product publicity through QA videos, main image videos, related videos, and video advertisements
	LD/BD Application	Actively participate in flash sale events like Lightning Deals, Best Deals, Member’s Day, Black Friday, and other major platform activities to seize the traffic dividend
	B2B Settings	The opening and small-scale operation plans for B2B enterprise purchases, synchronized promotion, price discounts, and other settings
Outsite Operation	Promote on external social media platforms	Guide businesses to create their own official marketing accounts on Facebook, Youtube, Twitter, Instagram, as well as connect with influencers for promotion
	FB/Deals Off-site Promotion	Regularly collaborate to promote plans, implement promotions on FB and Deal websites to increase store sales
Security Opearion	Product Rating/QA	Increase the number of Rating comments, QA quantity, and improve the overall link and store rating
	ODR Controll	Timely follow up on product feedback and negative reviews, provide product or packaging optimization solutions to enterprise sellers, and reduce order defect rate
	Performance Maintenance	Track negative feedback, buyer complaints, claims, credit card chargebacks, and other risks
	NCX Rate Tracking	Timely follow up on product complaints and return reasons, propose page optimization or product improvement plans for enterprise sellers, reduce NCX rate, and prevent links from being delisted
	New Policy Analysis	Learn to interpret the latest policy rules of the learning interpretation platform, and make timely adjustments to the operational plans and plans on the operational end
	KYC Application	Assist the European station’s business sellers in submitting required documents and follow up on KYC audits
	Deposit Account Review	Assist European station customers in submitting requested documents such as proof of funds, and follow up on the review of Euro and Pound deposit accounts
	Prevent Unauthorized Selling	Assist your company in building its own brand on the Amazon platform, effectively preventing hijackers, regularly monitor cross-site hijacking situations, and promptly take action
	Infringement Complaint	Timely complain about other sellers’ brand infringement, patent infringement, and other acts of infringement to protect one’s own rights and interests
	Brand Registration	Assist business sellers in registering their brand and applying on the Amazon platform, and enhance the brand image of their products, as long as it meets the requirements for application on Amazon
	A + Page Design	Choose a suitable template based on the product category, design the graphic and textual interface layout, showcase the product’s selling points from multiple dimensions, and improve the product’s conversion rate
	Brand Store Creation	Get exclusive Amazon links, create multiple pages to showcase products, set up templates for mobile devices, and import store search traffic
	Product Safety Issues	If the link is delisted and cannot be sold due to the product itself, assist in providing the email editing for the appeal and follow up on the appeal work
	Restrict Product Problems	When editing page copies and image copies, filter out the risk of product delisting due to sensitive word restrictions on the Amazon platform
	VAT tax number	Guide corporate sellers to register VAT numbers and assist in binding European tax numbers, ensuring normal operation of the store
	Brand Trademark Registration	Assist in guiding trademark registration in North America, Europe, Japan, and other countries, to achieve global brand operation, and can recommend brand registration partners
	Summary of Store Data	Stage by stage, based on the growth of the account, the operations manager and director participate in analyzing and adjusting the store, periodic operational plans and schemes
	Workday Monthly and Annual Data Analysis	On workdays, monthly and annual store data are summarized and analyzed to make timely adjustments to store operation plans and strategies, in order to adapt to the promotion of the corporate brand and the development of cross-border e-commerce